Service & Support: Safety at a calculable cost

Service

In addition to our general guarantee and service agreements, we are also happy to arrange an individual maintenance or service contract suited to your needs.

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We are always there for our customers

It is ecom‘s goal to perform maintenance, repairs and overhaul to your best satisfaction and within a timely manner at reasonable costs.

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Unlimited commitment

By working closely with our international customer base, we have developed our solution-based approach which has been thoroughly proven in practice. This is why we have branches and locations all over the world, so that we can be close to our customers and offer them support. On the other hand, with unconditional replacement, exchange and repair services backed up by a straight forward five-day turnaround all over the world, ecom sets the benchmark in service.

Support
Service
Ensuring maximum quality in development, production and service is our way of maintaining our promise to you.
Repairs
In this category we would like to offer you some different information about our repair department.
Support
In this way, we guarantee constant operation of our equipment and avoid any unexpected costs.

Sales Support

It is our knowledge, experience and enthusiasm that makes it possible for us to generate efficiency savings and reduced engineering man-hours for our clients. A concept that we integrate into the life-cycle of our products thanks to our network of worldwide service. Your personal contact is never more than a phone call away.

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Technical Support

Technical Support

Explosion protection is all a matter of trust. That‘s why we at ecom set the highest standards by carrying out direct and fast exchanges with our customers. Only by working together in a partnership is it possible for us to develop our proposals to match up precisely with our ccustomers‘ requirements.

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