Staging and Enrolling
Equip your device with the tools you need. Enroll your device in your existing mobile device management (MDM) system.
Free App
eDIAGNOSTICS – Device troubleshoot with ecom support
Receive instant device status information. In case of troubles, easily get in contact with the ecom support. By providing your device status report (containing the diagnostic data), we can help to identify and fix the issue.
Functionality
Report sharing
Share generated reports directly from inside the app using multiple ways, like integrated email client in case no one is installed on your unit.
Integrated update mechanism
The app itself checks on any start if there is an update available on Play Store and informs operator instantly what to do. Even those who are using mobile data connection plans can profit from that Google certified update mechanism.
Create full or customized reports
Deepening on your needs different reports can be generated and submitted showing pass or fail of device features.
Custom Features
Get an easy access to information which are stored on various locations and submit them as well.
Available Dec. 2023
Paid Service
eANALYTICS – Identify device issues
eANALYTICS offers the possibility to get information directly from all of your devices – live and historical data.
For example, eANALYTICS helps to identify bad components in your wireless infrastructure or application setup which drains your battery power or causes device failures.
Also take a look at our other Digital Products & Services
Configuring and Managing
Use the integrated MDM solution to configure enhanced settings and manage your devices and profiles online.
Analysis and Diagnostic
Specially designed analytic and diagnostic tools help with viewing live and historical data.
Data Capturing
Install and manage one of our data capturing solutions online—no matter if you want to scan 1-D and 2-D barcodes or RFID responders.
Alert Messaging
For whenever your employees need lone worker protection or another communication method.
Tools
Explore more and choose from a variety of additional apps and tools to extend device functionality.
Do you need further assistance?
live_help eDS Portal FAQ description Documentation question_answer Get in contact with us playlist_add_check Summary & Licensing
Google Play and the Google Play logo are trademarks of Google LLC.