With key equipment the, important stuff, we surround ourselves with ‘reliable’ brands. With cars its Volkswagen or Mercedes and maybe an icon of reliability that has emerged that we often don’t think about it the Google search engine, it’s never down for maintenance and where else would we go if we want to find answers reliably?
But when it comes to equipment, when the going gets tough, the tough must remain reliable.
This becomes critically important when a smartphone or tablet used by fieldworker is central to everything they do. In this situation lack of performance or device failure could turn the simplest task into a huge headache.
Reliability is also a major factor when it comes to assessing Total Cost of Ownership (TCO). Equipment replacement or repair can cause expensive downtime.
When ecom talks about reliability being built in we are referring to the appropriate construction of every critical element, sometimes these are simple but still critical.
Just an example: Our Zone 1/Division 1 handsets are fitted with industrial connectors. The added advantage of this is that it also means that standard consumer charging cable cannot be connected, removing the chance of unsafe currents damaging the protective circuits.
ecom has demonstrated through years of hazardous area design evolution that even when our hardware products are subjected to consistently rough handling they continue to function normally. Because of this and unbeatable reliability ecom equipment demonstrates a lower Total Cost of Ownership than cheaper offerings. This is primarily because of one simple fact, ecom equipment lasts longer in the field. Additionally the reliability of our phones reduces Opex by ensuring time is not wasted administering equipment failures and efficiency is not compromised by unscheduled downtime.
Our product reliability is the result of tried and tested quality equipment that gives our users maximum uptime and therefore reduces risk. Even in extremes of hot, cold and even total immersion in water our phones remain online and connected enabling your team to work together to increase productivity.
ecom’s rugged German engineering sets the industry benchmark for reliability. With tens of thousands of our Ex-Handy 08 units in the field we have less than 1 in 200 returned for service. Our track record is endorsed by manufacturing partner Sonim’s 2011 Guinness book of records entry for the ‘toughest mobile phone’ – while the mechanical design used for the Ex-version is even tougher!
When selecting an explosion protected smartphone it’s important to look at the bigger picture and if you did you would probably realise there is only one choice. Reliability and total cost of ownership is key and with a track record of developing hazardous area mobile phones you are in safe hands.