Enabling 24/7 Remote Support with the Visor-Ex® 01 Smart Glasses Solution

Maintaining plant and machinery and resolving issues remotely is becoming increasingly important across a range of industries-not least due to the Covid pandemic. Travel restrictions, workplace safety and tightened protocols have led to an increase in remote support. External or internal experts no longer need to travel to sites. Via online video calls and shared video streams, experts can track interventions in real-time, no matter where they are, and help resolve problems remotely.

That is why the service teams were equipped with a special remote maintenance tool: smart glasses. Smart glasses are the best tools for hands-free work when a maintenance intervention requires additional support from a colleague, a remote expert or a supplier. Equipping your on-site service team with an industrial smart glasses solution to collaborate remotely has many benefits: First, it shortens intervention times, reduces travel costs, provides 24/7 access to remote experts, and implements a streamlined digital workflow. It also reduces annual machine downtime and leads to higher cost savings.

The Pepperl+Fuchs brand ecom, together with its cooperation partner Iristick, has developed the Visor-Ex 01 smart glasses for industrial use in hazardous areas. This smart wearable concept combines high camera quality and reliable communication features in an ergonomic lightweight design for maximum user comfort. It is the optimal solution for mobile workers for all tasks that require hands-free operation as well as continuous communication.



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