Remote Assistance via Visor-Ex® 01

Due to the global pandemic smart glasses have become an essential tool helping enterprises cope with travel restrictions and maintain operations. The Visor-Ex® 01 connects workers and remote experts all over the world allowing them to collaborate and work together in real time.

These fast onsite repairs reduce travel and maintenance time as well as costs, eliminating downtime of critical plants and machines. Mobile workers wearing the Visor-Ex® 01 have access to digital workflows like work routines, checklists, instruction manuals, and construction drawings. In addition, knowledge and work instructions can be provided by specialists and remote experts. This reduces human error and increases productivity and workplace safety.

The dual-center cameras and unique optical zoom lens offer a natural viewpoint for the wearer and equip them with an optimized "See what I see" feature. Voice recognition and an additional touch pad make it especially suitable for very noisy but also hazardous areas. The system always includes a fully featured smartphone, like Smart-Ex® 02 DZ1, offering high flexibility.

Benefits at a glance:

  • 24/7 access to remote experts/assistance eliminates machine downtime - remote experts can help mobile workers in the field in real time by sharing work instructions and knowledge.
  • Digital Workflows - Due to digital workflows as well as work routines and checklists errors can be avoided which leads to increased safety and higher productivity.
  • Increased safety and health of mobile workers - With voice recognition and an OLED display (Organic Light-Emitting Diode) that doesn't interfere with sight, the mobile worker has both hands free to focus on the task. Moreover, due to digital workflows human error will be reduced.
  • Reduced training time - With the Visor-Ex® 01 knowledge can be shared across specialists and on-the-job training can be done guaranteeing that work is executed at the first try.


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