Synch is a secure, cloud-based unified communications suite for real-time Push to Talk (voice), video, chat, and location-based services.
Synch provides secure communications and collaboration for groups and users, helping organizations and first-line workers execute their operations and missions more effectively over mobile and data networks. Synch appeals to a variety of industries that employ field workers - such as transportation, distribution, security, first responders, hospitality, medical, airports, seaports, construction, and more.
Synch supports user authentication, authorization, monitoring, and management. It provides smart interoperability between Land Mobile Radio (LMR) and LTE networks. Synch connects employees and IT systems, IoT devices and sensors.
For more information, please visit: https://synchapp.io/
Features
- ------ Push to Talk (PTT) and Push to Video (PTV) -------
- Full duplex point-to-point PTT and PTV communication.
- Half duplex group PTT and PTV communication.
- Radio mode- for organizations that are used to Tetra/LMR behavior.
- Playback- for replaying recent PPT if missed on the live broadcast.
- Identifying the active speaker on each active communication.
- Radio mode: single group ("channel") and one on one PTT.
- Prioritization of calls - higher priority may interrupt active calls with lower priority.
- Mute options: contact mute, session mute.
- Default/last/exclusive contact
- Recent contacts and call log view.
- Hands free lock PTT.
- Vibrate levels on incoming PTT.
- Session quality / poor connection indicators.
- Screenless devices auto login.
- Dial knob contact names voice announcements.
- Beep sounds at PTT start and end ("Roger beep").
- Dial knob control settings.
- Remaining battery voice announcements.
- Lost connectivity voice alarms.
- Radio gateway interoperability.
- -----Key Features------
- PTT homepage - immediate PTT to favorite and recent contacts.
- Mobile group management for authorized users.
- Organizational address Book - locate members and groups with Online/Offline filter view.
- Search any contact, group, and text strings.
- Direct PTT from the address book and search results
- Dark and light modes.
- Video streaming from network cameras.
- Flexible user settings.
- API - developer features (more info on our developers portal).
- SDK - allowing to integrate Synch within other apps.
- Cloud based or installed on-premises.
- End to end encryption.
- Open to add functionality using "external applications".
- Auto logout in non-use
- Organizational Chat
- Chat centric homepage option
- Point-to-point text messages.
- Group text messages.
- Splash message with optional TTS, alarm and mandatory ok/read button.
- Attachment of audio and video files, pictures, and documents.
- Live typing experience.
- Sent/received/read feedback.
- PTT directly from the chat page.
- -----Location-Based Features ------
- View the location of active users on the map (using smartphones' GPS).
- Initiate voice, video, and text communications via web and by location.
- Search address and send location on the map
- Adding Point of Interests (POI) and Geofences to maps
- Ad-hoc geofence based PTT groups.
- Geofence crossing alarms.
- Indoor and private maps
- Default location for organizations
- ----- Presence, Safe Worker -----
- Online/Offline/Don Not Disturb (DND) presence status.
- Safe worker presence status: working alone/working at risk.
- Busy (do not disturb) presence mode.
- SOS audio-visual alarm.
- Emergency contact automatic full duplex PTT
- Automatic Man Down detection and alarm
- Offline and low battery alerts
- Incidents reporting tool.
- ---- Dispatch Console -----
- Web-based optimized for large screens/ Touch screens and tablets.
- Complete voice, messaging, and map-based control center for control rooms and dispatchers.
- Incident management - consolidates field reports into a single manageable control panel on open and closed incidents.
- Worker status updates center (ARC) provides clear situational awareness with a quick view of all workers statuses.
- Customizable contact working station with customizable favorite contacts and favorite departments' panels.
- Multi-PTT - push to talk to multiple groups and users at once.
- Sound output speaker choices.
- Automatic latched position - show speaker on the map.
- Separate PTT sound output for up to four desktop speakers.
- Auto logout in non-use
- ----- Administration ----
- Web-based Administration console.
- Manage organizational settings, assets, users, and groups.
- White-label branding for service operators.
- Assign users' features and capabilities one by one, with templates and in batch actions.
- OTA app settings- support users from afar
- Exportable and upload able users and group tables to CSV files
- PTT voice recordings in groups
- Voice recording of one-on-one PTT in safe worker statuses
- Audit - logging of system events and edits.
- Auto logout in non-use
System Requirements
- Android 6.0 onwards
Details
Language:
multilingual
multilingual
Costs:
Subject to charge
Subject to charge
Tags:
ecom Partner App
ecom Partner App
