WIN-911 Mobile

Free App
Updated:
16 December 2019
Developer:
WIN-911 Software
Operating Systems:
Android iOS

WIN-911 Mobile is a revolutionary new app that lets you receive and respond to industrial alarm conditions in real-time on your Apple or Android smartphone or tablet. The result is faster problem resolution, less system downtime, and lower staffing and maintenance costs.

Designed to work natively on your mobile device, WIN-911 Mobile features a Chat function to give users an easy way to collaborate on problems, a Team Viewer to show who has seen and already responded to an alarm, and an Azure-based login authentication process to protect your network and communications.

WIN-911 Mobile frees your team to work from anywhere -- at the office, at home, or on the road -- while collaborating to resolve alarm conditions without compromising security. Team members can communicate with one another in real-time and within the context of an unfolding alarm condition. With push notifications supported across platforms, operators can be alerted to changing alarm conditions. And users have access to the latest process details and can perform alarm and data queries on demand.

Working with WIN-911's flagship system software, WIN-911 Mobile syncs alarm acknowledgments and other data with your SCADA/HMI system. Alarm subscriptions filter alerts into WIN-911, eliminating the need to maintain two databases for faster integration, simplified setup, and reduced maintenance.


Features

Secure Mobile Architecture: We’ve created an Azure hosted web app which serves as a two-way proxy between your WIN-911 system and mobile devices, allowing data to be exchanged securely without opening ports on your firewall or making intrusive changes to your network infrastructure. With Microsoft’s Azure Active Directory acting as the identity provider, only mobile devices with approved permissions can access your system. WIN-911 does not store any private data, all configuration information is stored in your local SQL server.

Simple to Configure Alarm Notification Workflows: Using a drag and drop interface, system integrators can design multiple workflows, routing notifications by severity, type, role and based on dynamic conditions. Highly configurable policies govern notification, enabling dynamic responses as alarms & events unfold. These features ensure the right message gets to the right personnel at the right time, for improved time to resolution and efficient staff management.

Roles and Scheduling for Personnel Management: All editions provide sophisticated scheduling including shared schedules, holiday schedules, and 24-hour roll-over. Roles can be assigned to each personnel to ensure alarms are sent to the correct people. For example, given roles like ‘engineering,’ ‘maintenance,’ or ‘operations’ based on the type of alarm condition, WIN-911 determines who is available in real time from the appropriate group. This feature reduces system maintenance as well: when someone leaves the organization, or a new person joins, no alterations to the system are required. In addition, roles enable stepped call-outs. If one person in the role is unavailable, the system can send a notification to the next person in the role or to all contacts in a role.

Modern Architecture: Industrial control and SCADA systems are evolving to enable customers to meet the demands of increasing complex operating environments and regulatory requirements, and they are adopting the latest operating systems. WIN-911 Standard/Interactive/Advanced runs on the latest 64-bit operating systems and is engineered as a “runtime all the time” product to eliminate downtime during configuration. WIN-911 connects directly with the latest versions of industry-leading SCADA, HMI and OPC systems, and a modular architecture improves security. WIN-911 supports the most comprehensive range of notification methods including voice (VoIP and analog, smartphone Apps, text messaging and email.


System Requirements

  • WIN-911 Mobile supports internet connected phones and tablets running iOS 10.4 (or higher) or Android 5.1 (or higher).
  • Android devices require Google Play services or Baidu (China) for push notification.

Details

Languages:
english, español, 汉语
Costs:
Free of charge
Tags:
ecom Partner App
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